In queueing theory, a discipline within the mathematical theory of probability, the arrival theorem[1] (also referred to as the random observer property, ROP or job observer property[2]) states the state of a system immediately before an arrival is independent of that arrival.[3] In other words, the distribution a customer in transit to state i 'see's is the equilibrium distribution of the system.
The arrival theorem always holds in open product form networks with unbounded queues at each node, but it also holds in more general networks. A necessary and sufficient condition for the arrival theorem to be satisfied in product form networks is given in terms of Palm probabilities in Boucherie & Dijk, 1997.[4] A similar result also holds in some closed networks. An example of a product form network where the arrival theorem does not hold is reversible Kingman networks.[4][5]
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For Poisson processes the property is often referred to as the PASTA property (Poisson Arrivals See Time Averages) and states that the probability of the state as seen by an outside random observer is the same as the probability of the state seen by an arriving customer.[6] The property also holds for the case of a doubly stochastic Poisson process where the rate parameter is allowed to vary depending on the state.[7]
In an open Jackson network with m queues, write for the state of the network. Suppose is the equilibrium probability that the network is in state . Then the probability that the network is in state immediately before an arrival to any node is also .
Note that this theorem does not follow from Jackson's theorem, where the steady state in continuous time is considered. Here we are concerned with particular points in time, namely arrival times.[8] This theorem first published by Sevcik and Mitrani in 1981.[9]
In a closed Gordon–Newell network with m queues, write for the state of the network. For a customer in transit to state i, let denote the probability that immediately before arrival the customer 'sees' the state of the system to be
This probability, , is the same as the steady state probability for state for a network of the same type with one customer less.[10]